The Bilingual Advocate is a position that requires an innovative, passionate yet pragmatic individual who will be responsible for providing crisis intervention and advocacy in English and Spanish for two chronically underserved populations: children who are at risk of or are identified survivors of sexual exploitation and people who are incarcerated. Under the supervision of the Advocate Team Manager and the Deputy Director, the Bilingual Advocate will provide phone and in-person crisis response, program coordination and other services throughout San Mateo County.
*All programming is delivered virtually during COVID
The Bilingual Advocate will:
- provide crisis intervention, crisis counseling, advocacy and accompaniment
- attend Multi-Disciplinary Team (MDT) and Child Family Team (CFT) meetings for commercially sexually exploited children (CSEC), as needed
- collaborate with Advocate Team Manager and Social Workers to complete RTS action items resulting from MDT meetings
- provide PREA follow-ups for incarcerated people (youth & adult)
- ensure timely reporting to Advocate Team Manager
- answer crisis line calls and meet with walk-in clients during business hours, as needed*
- maintain a caseload of CSEC youth
- attend weekly team meetings*
- maintain a positive, professional working relationship with volunteers, clients, the general public, agency staff and community partners at all times
- perform administrative and operational tasks such as copying, stocking informational packets, and sharing office coverage (e.g. answering phones)
- adhere to all RTS personnel policies and protocols
- perform other agency responsibilities as needed
- Bachelor’s degree or equivalent career experience required
- Native level of fluency in Spanish
- 1 year of experience providing crisis intervention
- Passion for working with and empowering youth
- Excellent interpersonal and communication skills, including ability to listen, clarify, validate, and respectfully challenge
- Strong organizational skills, ability to manage multiple tasks
- Excellent writing skills
- A creative thinker who is able to translate RTS’ mission, vision, and values to a wide array of audiences
- Self-motivated and a team player; ability to work in a fast-paced and evolving environment
- Must bring an eager and open-minded attitude, including the ability to problem solve as needed
- Must be comfortable working in a small team in a remote working environment
- Interest in and commitment to developing or expanding trauma-focused counseling and advocacy skills
- Willingness to work flexible hours, including some weekend and evening hours to finish projects on time
- Proficient in Microsoft Office (Word, Excel, PPT), Google Drive and other commonly used applications
- Valid California driver’s license, insurance, and reliable access to transportation
- Must have the ability to establish rapport with diverse groups and individuals
- Familiarity with San Mateo County and community resources
- Ability to work from home by creating and maintaining a productive and confidential work environment that allows for virtual crisis interventions/meetings/ workshops/presentations/webinars, and phone calls; access to consistent high-speed internet and a phone line
- Adhere to local public health guidelines
$24.50 - $27.00 hourly rate, DOE. Benefits package includes 20 days of PTO accrued/year, retirement plan, healthcare, vision and dental. RTS is an Equal Opportunity Employer.
Please submit resume or CV and a cover letter via email to email@example.com clearly labeled “Attn: Bilingual Advocate – (Your Name)”.
In the required cover letter, please address how sexual trauma affects family systems. Your cover letter must be succinct and not exceed 1 page.
We strongly encourage individuals who can represent one or more underserved populations in San Mateo County (e.g., people of color, people who identify as gay, lesbian, bisexual, transgender, people with disabilities, immigrants) to apply.
Position open until filled.