Crisis Intervention Specialist/Trauma Counselor

The Crisis Intervention Specialist/Trauma Counselor position is one that requires an empathic, passionate and pragmatic individual who can serve the needs of sexual assault survivors and their families, including those who are exploited (CSEC), and those who are incarcerated (PREA). The position will provide direct services (crisis intervention, trauma counseling and case management) to ensure survivors feel supported through their individual healing.

Primary tasks for the Specialist include:

  • Provide direct services (crisis intervention, advocacy and accompaniment) for survivors.
  • Follow RTS’s short-term counseling model to facilitate healing in adult survivors and their families.
  • Provide advocacy and crisis intervention for exploited survivors (CSEC) and incarcerated survivors (PREA).
  • Follow-up (phone or in person) with families who seek services from the Keller Center or Law Enforcement.
  • Collaborate with Counseling Department regarding in-take, assessments, scheduling, and case assignments for adult survivors
  • Provide administrative and programmatic support of crisis intervention program
  • Participate in weekly group and/or individual mentoring
  • Perform other agency responsibilities as requested

Program-Specific Qualifications: 

  • Bachelor’s degree required
  • Bi-lingual/Bi-cultural Spanish speaking strongly preferred
  • Strong interpersonal and communication skills, oral and written, including ability to listen, clarify, validate, respectfully challenge thoughts and ideas
  • Experience working with sexual exploitation and/or incarcerated people
  • Strong interest in and commitment to developing and/or expanding trauma-focused counseling and advocacy skills
  • Ability to take initiative, provide leadership combined with openness and patience in learning agency culture
  • Ability to balance autonomy, accountability, and collaboration
  • Ability to manage many projects simultaneously (i.e., multi-task) while attending to detail and quality
  • Ability to effectively outreach to various communities with ease, combining humility and confidence
  • Basic word-processing and database skills (i.e., Microsoft Excel) or ability to acquire skills quickly

General Qualifications:

  • Appreciation of the agency’s philosophical understanding regarding violence and oppression (outlined in the “About the Agency” section of this announcement)
  • Demonstrable commitment to inclusiveness and making the agency’s services accessible to all people
  • Demonstrable commitment to your personal healing as key to working responsibly and effectively with others
  • Demonstrable commitment to developing trauma-focused counseling and advocacy skills
  • Willingness to work flexible hours, including some weekend and evening hours
  • Demonstrable commitment to creating and maintaining a work environment reflective of the agency’s mission and philosophy regarding working relations
  • Perform administrative/operational and maintenance tasks in collaboration with all other staff
  • Ability to balance autonomy, responsibility, and collaboration
  • Strong organizational skills and interest in maintaining a structured, warm, healing-conducive environment
  • Valid California driver’s license, insurance, and reliable access to transportation


Competitive Salary and benefit package including 20 days accrued PTO, full healthcare, vision and dental and retirement plan.  RTS is an Equal Opportunity Employer.

Application Process:

Submit resume and a cover letter via email to

We strongly encourage individuals who can represent one or more underserved populations in San Mateo County (e.g., people of color, people who identify as gay, lesbian, bisexual, transgender, people with disabilities, immigrants)

Position open until filled.